Privacy Policy — Glassell Dental

This Privacy Policy describes how Glassell Dental collects, uses, discloses, and protects information obtained through our website at https://www.glasselldental.com and through interactions with our practice. By using our website, you acknowledge the practices described in this policy. This policy does not supersede our HIPAA Notice of Privacy Practices, which governs the handling of protected health information.

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Information We Collect

Information You Provide Directly

We collect information you voluntarily submit when you complete a contact form, request an appointment, submit patient intake materials through our Patient Information portal, or communicate with our office by phone or email. This may include your name, date of birth, contact details, insurance information, and details related to your dental care.

Information Collected Automatically

When you visit our website, certain technical data may be collected automatically. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies and is used for website analytics and operational purposes.

How We Use Your Information

We use the information we collect for the following purposes:

To schedule and confirm appointments and respond to inquiries
To provide, coordinate, and follow up on dental care
To process insurance and billing transactions
To send appointment reminders and practice communications
To improve the functionality and content of our website
To comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Protect Your Information

Glassell Dental uses reasonable administrative, technical, and physical safeguards to protect the information we hold. Our website uses SSL encryption for data transmitted through online forms. Access to patient records is restricted to authorized personnel only. No method of electronic transmission or storage is completely secure; however, we take our data protection obligations seriously and review our practices on an ongoing basis.

Cookies and Third-Party Services

Our website may use cookies and third-party analytics tools, such as Google Analytics, to understand how visitors interact with our site. These tools may collect anonymized usage data. You may disable cookies through your browser settings; doing so may affect certain website functionality. We do not control the data practices of third-party service providers and encourage you to review their respective privacy policies.

Your Rights and Choices

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, to the extent permitted by applicable law. To submit a request, please use the contact information provided in the section below.

HIPAA Notice and Patient Health Information

The collection and use of protected health information (PHI) in connection with your dental care is governed by our Notice of Privacy Practices, which is provided separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA). That notice describes your rights as a patient and our obligations regarding your medical and dental records. For questions about your patient rights or health information, please visit our Patient Information page or contact our office directly.

Contact Us About This Policy

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Glassell Dental
245 North Glassell St. Suite A
Orange, CA 92866

Email: frontoffice@glasselldental.com

You may also review our Accessibility Statement and Terms of Service for additional information about your rights and our site policies.